Warehouse Manager

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Description of Position:

The Warehouse Manager is responsible for the overall success of warehouse operations through the accurate and safe receipt, storage, retrieval and timely dispatch of customer products and goods. This role is focused on providing our customers an exemplary level of service by driving inventory accuracy, warehouse organization, task-prioritization, and staff leadership.

Responsibilities:

Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met Training staff and monitoring their performance, progress, and service levels

Partner cross-functionally to mobilize resources and align around the common goal of obsession with superior customer service

  • Ability to “work cross-functionally” in teams.
  • Overseeing customer inventories, monitoring orders and processing shipments

Ensuring quality, delivery and budget objectives are met

  • Continuously drive profitability and generate revenue by identifying and eliminating non-value-added activities and recognizing missed opportunities
  • Assists in the development of, and ongoing recommendations for, warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment
  • Develops and provides ongoing recommendations for warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout; subsequently implements applicable changes
  • Assess, analyze and interpret quantitative and qualitative metrics to determine current and future state of warehouse productivity and determine improvement opportunities
  • Producing regular reports and statistics on a daily, weekly and monthly basis
  • Delivering and fulfilling objectives and directions from the operation's headquarters
  • Responding to and dealing with customer communication by email, fax and telephone
  • Manage on-site visits for current and potential customers
  • Ability to travel 10%

Knowledge, skills, and abilities:

  • Bachelor's Degree or equivalent combination of core education and related professional experience
  • 5+ years of industry work experience; two years of specific warehouse experience with proven results; supply chain experience required
  • Advanced service, production, or supervisory role having greater responsibility to perform all (or most) of the standard work required within the function
  • Personnel management and supervisory experience required
  • Prior experience of Domestic and International services within the logistics industry
  • Experience leveraging technology to perform daily tasks, including strong familiarity with MS Office applications (in particular Exchange, Word & Excel), web navigation & basic hardware
  • Prior use with PO system, enterprise sourcing and/or inventory oversight for multiple locations
  • Strong oral and written communication, problem solving and interpersonal skills; ability to quickly build rapport with both customer and Smart Warehousing business units
Location: Milwaukee, WI
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